Frequently asked questions.

Do you have a physical store front?

At this time, no. We are a fully online marketplace and ship through out the United States!

Where are the crystals from?

We work with select crystal sellers from around the world, to ensure that each item is of the highest-quality and exceptional standards.

Will I receive the exact product featured?

Yes! Unless otherwise specified, each product is photographed and listed individually so you know what you are receiving. Please check product description and dimensions before purchasing to ensure that it is what you are expecting.

I am looking for a specific crystal. How can I find it?

If you are looking for a specific type of crystal you can use the search bar below. If you would like to inquire about other options, please feel free to contact us! As new inventory comes in regularly, there are often items available that may not yet be listed!

What is your return policy?

In general, all sales are final. If you have a concern about an order, please contact us. We will do our best to work with you to remedy the situation!

What happens if a package is lost or damaged in delivery?

We pack all orders to ensure that they are protected during transportation, but occasionally there is an issue in transit that is out of our control. Please contact us if you have any issues with your delivery!